Collections & recovery

Give collections teams a clear, actionable view of repayment risk.

Organise arrears, follow-ups and recovery work into structured queues so collectors know which accounts need attention, what was promised and what to do next.

The work, connected

Overdue accounts move through a visible, accountable recovery process.

01

Arrears queues & monitoring

Identify overdue instalments and accounts in arrears, prioritise follow-up work and monitor repayment status across your portfolio.

02

Promises to pay

Record customer commitments with amounts and due dates, track active and overdue promises, and follow up when commitments are missed.

03

Recovery baskets & workflows

Organise accounts into recovery stages such as partial, recovery, delinquent and write-off, with workflows suited to each stage.

04

Bulk SMS reminders & interaction history

Send reminders to customers/clients using Bulk SMS, including scheduled due-date reminders, and maintain a timeline of calls, visits and interactions for each account.

Let’s move forward

Your next chapter of lending starts here.

See how Kredicore brings your people, payments and portfolio together.

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