Arrears queues & monitoring
Identify overdue instalments and accounts in arrears, prioritise follow-up work and monitor repayment status across your portfolio.
Collections & recovery
Organise arrears, follow-ups and recovery work into structured queues so collectors know which accounts need attention, what was promised and what to do next.
The work, connected
Identify overdue instalments and accounts in arrears, prioritise follow-up work and monitor repayment status across your portfolio.
Record customer commitments with amounts and due dates, track active and overdue promises, and follow up when commitments are missed.
Organise accounts into recovery stages such as partial, recovery, delinquent and write-off, with workflows suited to each stage.
Send reminders to customers/clients using Bulk SMS, including scheduled due-date reminders, and maintain a timeline of calls, visits and interactions for each account.
Part of something bigger
Capture customer details, verification documents and affordability information in one structured onboarding workflow so every lending decision starts from a complete, reviewable record.
Explore moduleRun applications, multi-stage approvals, disbursements, schedules and account changes in one lending workflow — replacing disconnected spreadsheets with a consistent process.
Explore moduleIntegrate M-Pesa (C2B, B2C, B2B) and bank payments so disbursements, collections and transfers are initiated, received and reconciled against the right customers and accounts.
Explore moduleLet’s move forward
See how Kredicore brings your people, payments and portfolio together.